Frequently Asked Question
What is your Reservation Cancellation policy? hello How can I cancel my reservation? Where are you located? Do you offer Weekly Rates or Monthly Rates ? What are the check-in and check-out timings?
Q.What is your Reservation Cancellation policy?
Ans. All reservations are guaranteed by credit card and must be cancelled 24-hours prior to the day of arrival, no later than 11:00am. You may cancel your reservation up to 6:00pm prior to the day of arrival for a Late Cancellation fee of $25.00 per room. Please notify us if you are planning late arrival.
Q.How can I cancel my reservation?
Ans. Please use the same method to cancel your reservation as you used to make reservation. If you made reservation online, please cancel it online. By using different method of cancellation than what you used when making reservation may not cancel your reservation in time and may be subject to late cancellation charges.
Q.Where are you located?
Ans. Please refer to “Contact Us” page for location map and directions.
Q.Do you offer Weekly Rates or Monthly Rates ?
Ans. We have extended stay rates, please call us for details.
Q. What are the check-in and check-out timings?
Ans. Our check-in time is 3:00pm and check-out time is 11:00am.